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This agreement which constitute the An Astrologer and
emotional wellness councillor . and emotional wellness councellor s Terms
and Conditions, is a legal
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agreement (“Agreement”) between An Astrologer and
emotional wellness councillor . and emotional wellness councellor (“You”)
and Astroaakshar in connection with access and/or use the
platform for providing on-line advice/services
at all websites powered by Astroaakshar, or owned by Hepe enterprise
pvt ltd. The Sites are currently
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owned and operated by Hepe enterprise pvt ltd(“Astroaakshar”).
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This Agreement sets forth and contains the terms and
conditions between you i.e. the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and Astroaakshar.
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By using any portion of the website or app you agree to be
bound by this Agreement. It is advisable that you should read this Agreement
carefully. In the event, if you do not agree
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to be bound by any clause of this agreement, you should
immediately cease from using any portion of the website.
Astroaakshar solely reserves the right to modify this
Agreement any time to comply with law
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or provision of service or for any other reason solely at the
discretion of Astroaakshar, which may or may not be separately notified via
email. You can determine when these Terms were last revised by referring to
“Last Amended” at the top of these Terms. By signing onto the portal or using
any portion of the portal/web/app anytime after the “Last Amended”
date, you shall be deemed to have accepted the Terms herein including the
amended Terms published from time to time. Your continued use of the Platform
following the posting of changes mean that you accept and agree to the
changes. However, you are
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encouraged to check the terms of this Agreement frequently.
While you continue to use this Platform, any modifications have been made to
this Agreement, would certainly
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indicate your consent to such modified agreement.
By accessing this portal, you agree to read and accept this
agreement provided to you in electronic form.
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1.0 IMPORTANT DEFINITIONS
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1.1 AN ASTROLOGER AND EMOTIONAL WELLNESS
COUNCILLOR . AND EMOTIONAL WELLNESS COUNCELLOR
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You are an “An Astrologer and emotional wellness
councillor . and emotional wellness councellor ” if you are
selected/appointed/registered as An Astrologer and emotional wellness
councillor . and emotional wellness councellor with the explicit purpose of
providing your consultation to the visitors/users of the Astroaakshar
Platform and/or on partner Sites. Your An Astrologer and emotional wellness
councillor . and emotional wellness councellor Registration/application
Form is subject to approval of Astroaakshar, once the same is accepted, your
profile will be activated by Astroaakshar.
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Rejection of a profile may occur due to incomplete
forms/information, or due to lack of experience or incompetency or any other
reason that may not have been specifically mentioned here. Any information
found incorrect, misleading at any time/duration, your profile, at our sole
discretion, shall be subject to rejection without any notice period and Astroaakshar
may take legal action for such misleading facts.
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1.2 MEMBER OR USER OR CUSTOMER
A member or user or customer is one who has registered
themselves or applied for
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availing services on the Astroaakshar platform for advice or
services from an An Astrologer and emotional wellness councillor . and
emotional wellness councillor .
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A user may or may not be a paid member. Users can register
to avail of free consultation.
1.3 WEBSITE OR PORTAL OR PLATFORM
Website or portal or platform means all websites/apps owned
by Hepe enterprise pvt ltdincluding Astroaakshar.com. Astroaakshar.com
provides various astrology services
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including “Ask A Question” service. Astroaakshar.com also
provides a platform wherein An Astrologer and emotional wellness councillor
. and emotional wellness councellor and Users meet for Astrology
services. Varta.Astroaakshar.Com is one of such
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platform.
1.4 SERVICE
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Service includes “Ask A Question” service, phone/call/chat
advice service provided through various platforms of Astroaakshar. In
Astroaakshar platform, a user registers
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himself for availing paid or free advice from
registered/appointed An Astrologer and emotional wellness councillor . and
emotional wellness councellor s. This Platform allows users to select an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor from various An Astrologer and emotional wellness councillor . and
emotional wellness councellor s registered
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therein and ask questions online through chat or voice
service. This platform connects the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and User.
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2.0 DUTIES TOWARD USER/MEMBER/CUSTOMER
2.1 You will provide true and
accurate information Astrology qualifications, expertise, skills, degrees,
background and will maintain and update all such
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information during the term of this Agreement to keep it
true. You will not
present misleading names/qualifications.
2. 2.2 You will not perform/offer
services/advice in any jurisdiction where you are
not authorized or qualified
or licensed or which is outside your expertise. You will not mislead Users
to believe that you can provide such services which are outside your
expertise or for which you are not licensed.
3. 2.3 You will not advise any
remedy, treatment, test, that requires an in-person
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physical examination of a User.
2.4 You will advise users that
your advice can not be a substitute for the advice
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of a physician and that your advice is for informational
purposes only and it
cannot be substitute for it.
5. 2.5 You will not provide any
advice related to any matters like medical or legal
which can be provided by
only a qualified medical or legal expert.
6. 2.6 You will not take any
actions which may hamper, slow down, or manipulate
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the integrity of this portal/Site.
2.7 You will not
transmit/communicate through the Site/portal any unlawful,
bullying, defamatory, privacy violative, insulting,
intimidating, derogatory, vulgar, indecent, racist, destructive or
otherwise offensive/objectionable
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material of any kind.
2.8 You will not stalk,
intimidate or harass any An Astrologer and emotional wellness councillor . and
emotional wellness councellor or User or infringe
upon or attempt to violate upon their privacy.
2.9 You will not violate any
applicable local, national, or international law of any
kind.
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2.10 2.11
2.12
You will not attempt to contact the User for any sort of
payment or fee. You will not exchange any personal contact information with
any User for any purpose, which may include making offline payment or
in-personal
meetings.
You will not attempt to take the act for providing offline/online advice
with
any user provided by this portal other than use of this
portal.
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13. 2.13
You will not attempt to fraudulently increase talk/chat time
with User which would result in a greater payment to you.
14. 2.14
You will be agreed to all performance ratings and reviews
given by the User after availing services from you. And agree to display
such ratings/reviews on Astroaakshar Platform to the public. You also
understand that Astroaakshar has nothing to do with such ratings/reviews.
If An Astrologer and emotional wellness councillor . and emotional
wellness councellor finds any review
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3.0 ADDITIONAL TERM & CONDITIONS FOR
“ASK A QUESTION” SERVICE
All Terms & Conditions given in this agreement apply to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor while answering or registering for providing “Ask A Question”
Service. Below are additional Term &
Conditions while answering “Ask A Question” Service
3.1
You agree that you will reply to every query with a
maximum turnaround
time of 6 hours.
3.2
You agree that you will adhere to the format of the
model answer.
3.3
Your writing should be your own words and should be
free from plagiarism. 3.4 You need to
provide detailed invoices at the end of the payment cycle which
must contain the number of leads served date wise.
3.5
Queries will be sent on all 7 days of a week. You
should also be ready to work in weekend (Sat & Sun)
3.6
If you will not be able to work on any day, then
you will have to inform us well in advance.
4.0 DUTIES TOWARD PORTAL/WEBSITE/PLATFORM
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4.1
You understand that the service provided by you are exclusive
to this Platform. Subject to term and conditions of this agreement, you grant
an exclusive right and license of your services to be used in the platform.
Anytime during the term of this agreement, if you found to be providing any
similar service at any other platform, then Astroaakshar at its sole
discretion may reduce your agreed rate/fees or may terminate your services
from the platform.
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4.2 You will not indulge in any act which results in any
intellectual property violation, spread of viruses, worms, malicious
software, or any other illegal or immoral act.
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3.
4.3
Astroaakshar Portal reserves the right in its sole discretion
to review the activity
& status of each account & block the account of an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
4.
4.4
You will receive alerts/SMS notif ications including daily
reminders f rom
Astroaakshar for provision of service.
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5.
4.5
You will abide by the payment/pricing guidelines.
6.
4.6
You agree to a fair price policy and can set prices according
to the policy of Astroaakshar. Astroaakshar reserves the right to change your
price as per its internal policy without informing you. If you violates this
provision,
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Astroaakshar reserves the right to disable the services of the
an Astrologer and emotional wellness councillor . and emotional wellness
councellor without prior notice.
4.7 You
will not share access to this platform with anyone else. You will not share
the user id / password or any other credential with any other
person.
4.8 You
acknowledges that Astroaakshar merely provides a platform wherein the
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You can meet the Users, i.e. customers/Members and therefore
agrees that the Site/portal are being provided for use as is, and therefore,
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor will not have any plea, claim, or demand vis a vis. Further, the
use of and/or the Sites by the An Astrologer and emotional wellness
councillor . and emotional wellness councellor is voluntary and completely
at your sole and entire risk, without any warranty of merchantability, fitness
for a particular purpose, non-infringement, compatibility etc.
4.9 The
management will be at liberty to dispense with your services at any time
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without notice or payment of any compensation and without
assigning any
reasons whatsoever.
4.10 You understand that Astroaakshar promotes the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s profiles through
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various digital and social media platforms. Astroaakshar shall
have the right to use An Astrologer and emotional wellness councillor . and
emotional wellness councellor profile picture, video, content, ratings,
reviews and description for promotional and advertising purposes.
Additionally, any pictures and videos of the an Astrologer and emotional
wellness councillor . and emotional wellness councellor provided by the an
Astrologer and emotional wellness councillor . and emotional wellness
councellor or captured by Astroaakshar, either directly or during live
sessions, may also be used for promoting and advertising Astroaakshar services
& Products.
You understand that all chats and phone consultations with
customers of the Website will be recorded for quality assurance purposes. With
prior agreement from You, Astroaakshar reserves the right to observe
such conversations and consultations for monitoring purposes.
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4.12 The an Astrologer and emotional wellness councillor . and
emotional wellness councellor hereby undertakes not to upload, publish, email,
send, or in any way disseminate any content on or through Astroaakshar that is
illegal, detrimental, menacing, abusive, harassing, tortious, slanderous,
indecent,
obscene, defamatory, invasive of someone else’s privacy,
hateful, or that exhibits racial, ethnic, or any other form of objectionable
characteristics.
5.0 PREDICTIONS
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An Astrologer and emotional wellness councillor . and
emotional wellness councellor understand that this is an astrology platform
and only astrology services are provided through this platform. An Astrologer
and emotional wellness councillor . and emotional wellness councellor is
responsible for all predictions/advice made by the An Astrologer and
emotional wellness councillor . and emotional wellness councellor . An
Astrologer and emotional wellness councillor . and emotional wellness
councellor understand and agrees that he will not make any prediction which
is unlawful/illegal or against any law. An Astrologer and emotional wellness
councillor . and emotional wellness councellor must refrain from advising
below mentioned list of prediction/advice,
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which is not exhaustive.
Predicting gender/sex of the unborn.
Predicting on any matter/game related to gambling. Predicting
on any matter which is illegal/unlawful.
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Predicting on any matter which is beyond An Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
expertise. Predicting on any matter for which an Astrologer and emotional
wellness councillor . and emotional wellness councellor is not qualified.
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6.0 DISCLAIMER
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1.
6.1
Astroaakshar is not responsible for any incorrect or
inaccurate content posted on the Website or in connection with the Service,
whether caused by users of the Website, An Astrologer and emotional wellness
councillor . and emotional wellness councellor Service Providers or by any
of the equipment or programming associated with or utilized in the Service.
2.
6.2
Astroaakshar assumes no responsibility for any error,
omission, interruption,
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deletion, defect, delay in operation or transmission,
communications line failure, theft or destruction or unauthorized access to,
or alteration of communications.
6.3
Astroaakshar is not responsible for any problems or technical
malfunction of any telephone network or lines, computer online systems,
servers or
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providers, computer equipment, software, failure of email or
players on account of technical problems or traffic congestion on the
Internet or at any Website or combination thereof, including injury or damage
to users and/or An Astrologer and emotional wellness councillor . and
emotional wellness councellor or to any other person’s computer related to
or resulting from participating or downloading materials in connection with
the Web and/or in connection with the Service.
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6.4
Under no circumstances will Astroaakshar or any of its af f
iliates, advertisers, promoters or distribution partners be responsible for
any loss or damage, including personal injury or death, resulting from
anyone’s use of the Website or the Service, any Content posted on the Website
or transmitted to An Astrologer and emotional wellness councillor . and
emotional wellness councellor , or any interactions between users of the
Website, whether online or offline.
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6.5
6.6
The Website and the Service are provided “AS-IS” and
Astroaakshar Portal expressly disclaims any warranty of fitness for a
particular purpose or non- infringement. Astroaakshar Portal cannot guarantee
and does not promise any specific results from use of the Website and/or the
Service.
Any information may be posted on the Astroaakshar Portal for
informational purposes only and is not intended to replace or substitute for
any
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professional financial, medical, legal, or other advice.
6.7 Astroaakshar
Portal makes no representations or warranties and expressly
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disclaims any and all liability concerning any treatment,
action by, or effect on any person following the information offered or
provided within or through the Website.
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6.8
If any user of the website has specific concerns or a
situation arises in which he requires professional or medical advice, he
should consult with an
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appropriately trained and qualified specialist.
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7.0 PAYMENT OF FEES, BILLING AND FINE
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7.1
Revenue received will be shared between An Astrologer and
emotional wellness councillor . and emotional wellness councellor and
Astroaakshar at an
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agreed rate separately intimated to the An Astrologer and emotional
wellness councillor . and emotional wellness councellor . Therefore, before
making the payment to the An Astrologer and emotional wellness councillor .
and emotional wellness councellor , Astroaakshar shall be entitled to deduct
the amounts which have accrued to it and the remainder shall be transferred
to the An Astrologer and emotional wellness councillor . and emotional
wellness councellor , as agreed by the An Astrologer and emotional wellness
councillor . and emotional wellness councellor at the time of registration.
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2.
7.2
You understand that Astroaakshar may reduce/change the agreed
An Astrologer and emotional wellness councillor . and emotional wellness
councellor rate to promote the platform or to give discount offers to its
customers or for any other reason, in its sole discretion, without informing
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor . However, the changed rate will get displayed in the Platform
against the respective name of the An Astrologer and emotional wellness councillor
. and emotional wellness councellor .
3.
7.3
An Astrologer and emotional wellness councillor . and
emotional wellness councellor understands that no payment shall be made for
any free minutes, discount, coupon, voucher, ticket offered to customer for
promotional
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purpose.
7.4 You
understand that Astroaakshar shall be entitled to deduct monthly software
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maintenance charges i.e Rs. 999 each month from your share of
overall revenue earned from Astroaakshar. However, no deduction shall be made
for a particular month in which your share of revenue does not exceed Rs.
20,000 in any month.
7.5
All payments to be made to An Astrologer and emotional
wellness councillor . and emotional wellness councellor s are after
deduction of TDS as per
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Income Tax Act. 1961. An Astrologer and emotional wellness
councillor . and emotional wellness councellor agrees that TDS will be
deducted from any payment made to an Astrologer and emotional wellness
councillor . and emotional wellness councellor irrespective of amount or
monetary limit. Payments are to be made within 10 days of the following month
in which revenue has accrued subject to public holidays or conditions beyond
the
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control of Astroaakshar. In the first month in which the An Astrologer and
emotional wellness councillor . and emotional wellness councellor is
onboarded, payments may be delayed due to documentation.
7.6
Astroaakshar’s billing system is not error-free, and shall not
be liable for any problems, miscalculations or malfunctions in processing An
Astrologer and emotional wellness councillor . and emotional wellness
councellor Fees o
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other payments due to the An Astrologer and emotional wellness
councillor . and emotional wellness councellor . An Astrologer and emotional
wellness councillor . and emotional wellness councellor s can inform of such
mistakes within 48hours of discovery of such mistakes.
7.7 If
for any reason the Member has paid but later charged back/cancelled such
payment/order, no An Astrologer and emotional wellness councillor . and
emotional wellness councellor Fees will be paid to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor for that
transaction and if the money has already been sent to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor , An
Astrologer and emotional wellness councillor . and emotional wellness
councellor is required to repay this amount to Astroaakshar, and
Astroaakshar has the right to deduct this amount from the An Astrologer and
emotional wellness councillor . and emotional wellness councellor ‘s account
or from
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the following payments to be made from Astroaakshar to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
7.8 Any
An Astrologer and emotional wellness councillor . and emotional wellness
councellor advice that is disputed, and remains unresolved, will be withheld
for a reasonable amount of time till the problem is resolved.
Astroaakshar will have the final say with regards to disputes
in this regard.
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7.9
An Astrologer and emotional wellness councillor . and
emotional wellness councellor agree and declare that if the customer is not
satisfied with the services provided by you inclusive of wrong predictions
being made or the service could not be rendered due to internet issue or
other reasons, the Astroaakshar may at its own discretion, refund all or
partial amount to the customer, for which no payment is to be made to the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
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8.0 USERNAME AND PASSWORD
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8.1
When you, the An Astrologer and emotional wellness councillor
. and emotional wellness councellor , create and open an account with you
will be asked to provide a username and password. You are entirely
responsible for
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maintaining the confidentiality of your password and username
and any other security information related to your account.
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8.2
You will be fully responsible for all activities that occur
under your account, username or password. You may not use the account,
username, or
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password of someone else at any time. You will immediately
notify of any unauthorized use of your password, username, e-mail or any
other breach of security.
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8.3
Astroaakshar encourages An Astrologer and emotional wellness
councillor . and emotional wellness councellor s to change their password at
least once a month. Astroaakshar will not be liable for any loss that you
incur because of someone else using your account or your password, either
with or without your knowledge. You may be held liable for any losses
incurred by Astroaakshar
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due to someone else’s use of your account or password.
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9.0 INTELLECTUAL PROPERTY:
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9.1
Astroaakshar owns and retains all Intellectual Property Rights
of the Astroaakshar Portal and as explained above, retains an exclusive
license to the contents
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added and uploaded by you on the site. The Astroaakshar Portal
contains the copyrighted material, trademarks, and other proprietary
information. You
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shall not copy, publish, transmit, distribute, or sell any
such proprietary
inf ormation.
9.2 Opinions,
statements, or content made available through the Service by
An Astrologer and emotional wellness councillor . and
emotional wellness councellor , are those of the An Astrologer and emotional
wellness councillor . and emotional wellness councellor , and should not
necessarily be relied
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upon. Such An Astrologer and emotional wellness councillor .
and emotional wellness councellor s are solely responsible for putting such
content and not Astroaakshar Portal and it does not guarantee accuracy,
completeness or usefulness of such information. Astroaakshar Portal does not
endorse or accept responsibility for opinions, contents, and statements,
comment made by An Astrologer and emotional wellness councillor . and
emotional wellness councellor that appear on website. Under no circumstances
will Astroaakshar
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Portal or its affiliates be responsible for any loss or damage
resulting due to the content posted/transmitted on the Website by any body as
Astroaakshar Portal does not authenticate, investigate or does background
check of the information which is uploaded on Astroaakshar portal.
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10.0 COPYRIGHT POLICY
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10.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that they will not post,
distribute, or reproduce in any way any copyrighted material, trademarks, or
other proprietary information of Astroaakshar Portal without obtaining the
prior written consent from Astroaakshar.
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10.2
All vested contingent and future intellectual property rights
in Astroaakshar Portal including but not limited to copyright, trademark,
service marks, design rights (whether registered or unregistered), patents,
knowhow,
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trade, secrets, inventions, database rights and any
applications for protection or registration of these rights and all renewals
and extensions
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there of existing in any part of the world whether now known or
in the future shall remain with the Astroaakshar.
11.0 LIMITATION ON LIABILITY AND INDEMINITY
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11.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that in no event shall
Astroaakshar Portal be liable for any damages whatsoever, whether direct,
indirect, general, compensatory,
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consequential, and/or incidental, arising out of or relating
to the conduct of An Astrologer and emotional wellness councillor . and
emotional wellness councellor or anyone else in connection with the use of
the Astroaakshar
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Portal., including without limitation, bodily injury,
emotional distress, and/or any other damages resulting from communications or
meetings with other
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registered An Astrologer and emotional wellness councillor .
and emotional wellness councellor of this service or persons met through
this service. 11.2
An Astrologer and emotional wellness councillor . and
emotional wellness councellor s agree to take reasonable precautions in all
interactions with other members of the service, particularly if the user
decides to meet offline or in
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person.
11.3 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s should not provide your confidential information (for example,
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credit card or bank account information) to other members.
11.4 Provided
that notwithstanding anything to the contrary contained herein,
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Astroaakshar liability to An Astrologer and emotional wellness
councillor . and emotional wellness councellor for any cause whatsoever,
and regardless of the form of the action, will always be limited to the
amount paid, if any, by An Astrologer and emotional wellness councillor .
and emotional wellness councellor to Astroaakshar Portal for the usage
during the term of Agreement in force.
11.5
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that Astroaakshar
disclaims any liability
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with respect to any claim, suit or action brought by a member
in connection with provision of any services by an Astrologer and emotional
wellness councillor . and emotional wellness councellor (including, without
limitation, representations by the an Astrologer and emotional wellness
councillor . and emotional wellness councellor as to an Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
qualifications and advice provided by the an Astrologer and emotional
wellness councillor . and emotional wellness councellor ) through the
Astroaakshar service and an Astrologer and emotional wellness councillor .
and emotional wellness councellor agrees to indemnify and hold Astroaakshar
harmless in connection with any such claim and any damages or expenses
arising therefrom.
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11.6
An Astrologer and emotional wellness councillor . and
emotional wellness councellor undertake to defend, indemnify and hold
harmless the Website and its affiliates, directors, employees and other
officers against any claims,
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liabilities, actions, proceedings, demands, expenses etc made
by a third party, including statutory authorities, which the Website may
incur or suffer in connection with any proceeding arising out of
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i. The use of the platform by An Astrologer and emotional
wellness councillor . and emotional wellness councellor .
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ii. Any unauthorised use and violation of the profile created
and managed by An Astrologer and emotional wellness councillor . and emotional
wellness councellor on the Website.
iii. Any Prediction/advice given by An Astrologer and
emotional wellness councillor . and emotional wellness councellor .
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iv. Any acts or omissions, negligence, misrepresentation,
fraud and/or misconduct by An Astrologer and emotional wellness councillor .
and emotional wellness councellor .
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12.0 NON-DISCLOSURE CLAUSE
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12.1
The An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that it shall be
solely responsible for all conduct, services, advice, postings and
transmissions that are made from the account of the An Astrologer and
emotional wellness councillor . and emotional wellness councellor and
further consents that any information or content that the An Astrologer and
emotional wellness councillor . and emotional wellness councellor posts or
transmits will not be considered to be An Astrologer and emotional wellness
councillor . and emotional wellness councellor ’s confidential information
and in fact, this information,
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whether personal in nature or not, shall be owned by
Astroaakshar.
12.2 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor further agrees and consents to all conversations, chats or
transcripts being captured in any format controlled, processed and shared
by Astroaakshar in terms of the Privacy Policy and as
permissible by law.
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TERMS AND CONDITIONS (Last Amended 10th September 2024)
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This agreement which constitute the An Astrologer and
emotional wellness councillor . and emotional wellness councellor s Terms
and Conditions, is a legal
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agreement (“Agreement”) between
An Astrologer and emotional wellness councillor . and emotional wellness
councellor (“You”) and Astroaakshar in connection with access
and/or use the platform for providing on-line advice/services
at all websites powered by Astroaakshar, or owned by Hepe enterprise
pvt ltd. The Sites are currently
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owned and operated by Hepe enterprise pvt ltd
(“Astroaakshar”).
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This Agreement sets forth and contains the terms and
conditions between you i.e. the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and Astroaakshar.
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By using any portion of the website or app you agree to be
bound by this Agreement. It is advisable that you should read this Agreement
carefully. In the event, if you do not agree
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to be bound by any clause of this agreement, you should
immediately cease from using any portion of the website.
Astroaakshar solely reserves the right to modify this
Agreement any time to comply with law
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or provision of service or for any other reason solely at the
discretion of Astroaakshar, which may or may not be separately notified via
email. You can determine when these Terms were last revised by referring to “Last
Amended” at the top of these Terms. By signing onto the portal or using any
portion of the portal/web/app anytime after the “Last Amended”
date, you shall be deemed to have accepted the Terms herein including the
amended Terms published from time to time. Your continued use of the Platform
following the posting of changes mean that you accept and agree to the
changes. However, you are
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encouraged to check the terms of this Agreement frequently.
While you continue to use this Platform, any modifications have been made to
this Agreement, would certainly
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indicate your consent to such modified agreement.
By accessing this portal, you agree to read and accept this
agreement provided to you in electronic form.
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1.0 IMPORTANT DEFINITIONS
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1.1 AN ASTROLOGER AND EMOTIONAL WELLNESS COUNCILLOR . AND
EMOTIONAL WELLNESS COUNCELLOR
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You are an “An Astrologer and emotional wellness
councillor . and emotional wellness councellor ” if you are
selected/appointed/registered as An Astrologer and emotional wellness
councillor . and emotional wellness councellor with the explicit purpose of
providing your consultation to the visitors/users of the Astroaakshar
Platform and/or on partner Sites. Your An Astrologer and emotional wellness
councillor . and emotional wellness councellor Registration/application
Form is subject to approval of Astroaakshar, once the same is accepted, your
profile will be activated by Astroaakshar.
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Rejection of a profile may occur due to incomplete
forms/information, or due to lack of experience or incompetency or any other
reason that may not have been specifically mentioned here. Any information
found incorrect, misleading at any time/duration, your profile, at our sole
discretion, shall be subject to rejection without any notice period and
Astroaakshar may take legal action for such misleading facts.
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1.2 MEMBER OR USER OR CUSTOMER
A member or user or customer is one who has registered
themselves or applied for
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availing services on the Astroaakshar platform for advice or
services from an An Astrologer and emotional wellness councillor . and
emotional wellness councellor .
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A user may or may not be a paid member. Users can register to
avail of free consultation.
1.3 WEBSITE OR PORTAL OR PLATFORM
Website or portal or platform means all websites/apps owned by
Hepe enterprise pvt ltd including Astroaakshar.com. Astroaakshar.com provides
various astrology services
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including “Ask A Question” service. Astroaakshar.com also
provides a platform wherein An Astrologer and emotional wellness councillor
. and emotional wellness councellor and Users meet for Astrology services.
Varta.Astroaakshar.Com is one of such
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platform.
1.4 SERVICE
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Service includes “Ask A Question” service, phone/call/chat
advice service provided through various platforms of Astroaakshar. In
Astroaakshar platform, a user registers
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himself for availing paid or free advice from
registered/appointed An Astrologer and emotional wellness councillor . and
emotional wellness councellor s. This Platform allows users to select an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor from various An Astrologer and emotional wellness councillor .
and emotional wellness councellor s registered
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therein and ask questions online through chat or voice
service. This platform connects the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and User.
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2.0 DUTIES TOWARD USER/MEMBER/CUSTOMER
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2.1
You will provide true and accurate information Astrology
qualifications, expertise, skills, degrees, background and will maintain and
update all such
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information during the term of this Agreement to keep it true.
You will not
present misleading names/qualifications.
2.
2.2
You will not perform/offer services/advice in any jurisdiction
where you are
not authorized or qualified or licensed or which is outside
your expertise. You will not mislead Users to believe that you can provide
such services which are outside your expertise or for which you are not
licensed.
3.
2.3
You will not advise any remedy, treatment, test, that requires
an in-person
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physical examination of a User.
2.4 You
will advise users that your advice can not be a substitute for the advice
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of a physician and that your advice is for informational
purposes only and it
cannot be substitute for it.
5.
2.5
You will not provide any advice related to any matters like
medical or legal
which can be provided by only a qualified medical or legal
expert.
6.
2.6
You will not take any actions which may hamper, slow down, or
manipulate
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the integrity of this portal/Site.
2.7 You
will not transmit/communicate through the Site/portal any unlawful,
bullying, defamatory, privacy violative, insulting,
intimidating, derogatory, vulgar, indecent, racist, destructive or otherwise
offensive/objectionable
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material of any kind.
2.8 You
will not stalk, intimidate or harass any An Astrologer and emotional wellness
councillor . and emotional wellness councellor or User or infringe
upon or attempt to violate upon their privacy.
2.9 You
will not violate any applicable local, national, or international law of any
kind.
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2.10
2.11
2.12
You will not attempt to contact the User for any sort of
payment or fee. You will not exchange any personal contact information with
any User for any purpose, which may include making offline payment or
in-personal
meetings.
You will not attempt to take the act for providing
offline/online advice with
any user provided by this portal other than use of this
portal.
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13. 2.13 You
will not attempt to fraudulently increase talk/chat time with User which
would result in a greater payment to you.
14. 2.14 You
will be agreed to all performance ratings and reviews given by the User after
availing services from you. And agree to display such ratings/reviews on
Astroaakshar Platform to the public. You also understand that Astroaakshar
has nothing to do with such ratings/reviews. If An Astrologer and emotional
wellness councillor . and emotional wellness councellor finds any review
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harsh, offensive, objectionable it may bring it to Astroaakshar
knowledge for
moderation.
2.15 You
will not advise on matters/games related to gambling.
3.0 ADDITIONAL TERM & CONDITIONS FOR “ASK A QUESTION” SERVICE
All Terms & Conditions given in this agreement apply to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor while answering or registering for providing “Ask A
Question” Service. Below are additional Term &
Conditions while answering “Ask A
Question” Service
3.1 You
agree that you will reply to every query with a maximum turnaround
time of 6 hours.
3.2 You
agree that you will adhere to the format of the model answer.
3.3
Your writing should be your own words and should be free from
plagiarism. 3.4
You need to provide detailed invoices at the end of the payment
cycle which
must contain the number of leads served date wise.
3.5
Queries will be sent on all 7 days of a week. You should also be
ready to work in weekend (Sat & Sun)
3.6
If you will not be able to work on any day, then you will have
to inform us well in advance.
4.0 DUTIES TOWARD PORTAL/WEBSITE/PLATFORM
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4.1
You understand that the service provided by you are exclusive
to this Platform. Subject to term and conditions of this agreement, you grant
an exclusive right and license of your services to be used in the platform.
Anytime during the term of this agreement, if you found to be providing any
similar service at any other platform, then Astroaakshar at its sole
discretion may reduce your agreed rate/fees or may terminate your services
from the platform.
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4.2 You will not indulge in any act which results in any
intellectual property violation, spread of viruses, worms, malicious
software, or any other illegal
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or immoral act.
3.
4.3
Astroaakshar Portal reserves the right in its sole discretion
to review the activity
& status of each account & block the account of an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
4.
4.4
You will receive alerts/SMS notif ications including daily
reminders f rom
Astroaakshar for provision of service.
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5.
4.5
You will abide by the payment/pricing guidelines.
6.
4.6
You agree to a fair price policy and can set prices according
to the policy of Astroaakshar. Astroaakshar reserves the right to change your
price as per its internal policy without informing you. If you violates this
provision,
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Astroaakshar reserves the right to disable the services of the
an Astrologer and emotional wellness councillor . and emotional wellness
councellor without
prior notice.
4.7 You
will not share access to this platform with anyone else. You will not share
the user id / password or any other credential with any other
person.
4.8 You
acknowledges that Astroaakshar merely provides a platform wherein the
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You can meet the Users, i.e. customers/Members and therefore
agrees that the Site/portal are being provided for use as is, and therefore,
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor will not have any plea, claim, or demand vis a vis. Further, the
use of and/or the Sites by the An Astrologer and emotional wellness
councillor . and emotional wellness councellor is voluntary and completely
at your sole and entire risk, without any warranty of merchantability,
fitness for a particular purpose, non-infringement, compatibility etc.
4.9 The
management will be at liberty to dispense with your services at any time
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without notice or payment of any compensation and without
assigning any
reasons whatsoever.
4.10 You understand that Astroaakshar promotes the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s profiles through
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various digital and social media platforms. Astroaakshar shall
have the right to use An Astrologer and emotional wellness councillor . and
emotional wellness councellor profile picture, video, content, ratings,
reviews and
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4.11
description for promotional and advertising purposes.
Additionally, any pictures and videos of the an Astrologer and emotional
wellness councillor . and emotional wellness councellor provided by the an
Astrologer and emotional wellness councillor . and emotional wellness
councellor or captured by Astroaakshar, either directly or during live
sessions, may also be used for promoting and advertising Astroaakshar services
& Products.
You understand that all chats and phone consultations with
customers of the Website will be recorded for quality assurance purposes. With
prior
agreement from You, Astroaakshar reserves the right to observe
such conversations and consultations for monitoring purposes.
4.12 The an Astrologer and emotional wellness councillor . and
emotional wellness councellor hereby undertakes not to upload, publish, email,
send, or in any way disseminate any content on or through Astroaakshar that is
illegal, detrimental, menacing, abusive, harassing, tortious, slanderous,
indecent,
obscene, defamatory, invasive of someone else’s privacy,
hateful, or that exhibits racial, ethnic, or any other form of objectionable
characteristics.
5.0 PREDICTIONS
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An Astrologer and emotional wellness councillor . and
emotional wellness councellor understand that this is an astrology platform
and only astrology services are provided through this platform. An Astrologer
and emotional wellness councillor . and emotional wellness councellor is
responsible for all predictions/advice made by the An Astrologer and
emotional wellness councillor . and emotional wellness councellor . An
Astrologer and emotional wellness councillor . and emotional wellness
councellor understand and agrees that he will not make any prediction which
is unlawful/illegal or against any law. An Astrologer and emotional wellness
councillor . and emotional wellness councellor must refrain from advising
below mentioned list of prediction/advice,
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which is not exhaustive.
Predicting gender/sex of the unborn.
Predicting on any matter/game related to gambling. Predicting
on any matter which is illegal/unlawful.
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Predicting on any matter which is beyond An Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
expertise. Predicting on any matter for which an Astrologer and emotional
wellness councillor . and emotional wellness councellor is not qualified.
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6.0 DISCLAIMER
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1.
6.1
Astroaakshar is not responsible for any incorrect or
inaccurate content posted on the Website or in connection with the Service,
whether caused by users of the Website, An Astrologer and emotional wellness
councillor . and emotional wellness councellor Service Providers or by any
of the equipment or programming associated with or utilized in the Service.
2.
6.2
Astroaakshar assumes no responsibility for any error,
omission, interruption,
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deletion, defect, delay in operation or transmission,
communications line failure, theft or destruction or unauthorized access to,
or alteration of communications.
6.3
Astroaakshar is not responsible for any problems or technical
malfunction of any telephone network or lines, computer online systems,
servers or
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providers, computer equipment, software, failure of email or
players on account of technical problems or traffic congestion on the
Internet or at any Website or combination thereof, including injury or damage
to users and/or An Astrologer and emotional wellness councillor . and
emotional wellness councellor or to any other person’s computer related to
or resulting from participating or downloading materials in connection with
the Web and/or in connection with the Service.
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6.4
Under no circumstances will Astroaakshar or any of its af f
iliates, advertisers, promoters or distribution partners be responsible for
any loss or damage, including personal injury or death, resulting from
anyone’s use of the Website or the Service, any Content posted on the Website
or transmitted to An Astrologer and emotional wellness councillor . and
emotional wellness councellor , or any interactions between users of the
Website, whether online or offline.
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6.5
6.6
The Website and the Service are provided “AS-IS” and
Astroaakshar Portal expressly disclaims any warranty of fitness for a
particular purpose or non- infringement. Astroaakshar Portal cannot guarantee
and does not promise any specific results from use of the Website and/or the
Service.
Any information may be posted on the Astroaakshar Portal for
informational purposes only and is not intended to replace or substitute for
any
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professional financial, medical, legal, or other advice.
6.7 Astroaakshar
Portal makes no representations or warranties and expressly
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disclaims any and all liability concerning any treatment,
action by, or effect on any person following the information offered or
provided within or through the Website.
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6.8
If any user of the website has specific concerns or a
situation arises in which he requires professional or medical advice, he
should consult with an
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appropriately trained and qualified specialist.
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7.0 PAYMENT OF FEES, BILLING AND FINE
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7.1
Revenue received will be shared between An Astrologer and
emotional wellness councillor . and emotional wellness councellor and
Astroaakshar at an
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agreed rate separately intimated to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor .
Therefore, before making the payment to the An Astrologer and emotional
wellness councillor . and emotional wellness councellor , Astroaakshar shall
be entitled to deduct the amounts which have accrued to it and the remainder
shall be transferred to the An Astrologer and emotional wellness councillor
. and emotional wellness councellor , as agreed by the An Astrologer and
emotional wellness councillor . and emotional wellness councellor at the
time of registration.
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2.
7.2
You understand that Astroaakshar may reduce/change the agreed
An Astrologer and emotional wellness councillor . and emotional wellness
councellor rate to promote the platform or to give discount offers to its
customers or for any other reason, in its sole discretion, without informing
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor . However, the changed rate will get displayed in the Platform
against the respective name of the An Astrologer and emotional wellness
councillor . and emotional wellness councellor .
3.
7.3
An Astrologer and emotional wellness councillor . and
emotional wellness councellor understands that no payment shall be made for
any free minutes, discount, coupon, voucher, ticket offered to customer for
promotional
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purpose.
7.4 You
understand that Astroaakshar shall be entitled to deduct monthly software
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maintenance charges i.e Rs. 999 each month from your share of
overall revenue earned from Astroaakshar. However, no deduction shall be made
for a particular month in which your share of revenue does not exceed Rs.
20,000 in any month.
7.5
All payments to be made to An Astrologer and emotional
wellness councillor . and emotional wellness councellor s are after
deduction of TDS as per
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Income Tax Act. 1961. An Astrologer and emotional wellness
councillor . and emotional wellness councellor agrees that TDS will be
deducted from any payment made to an Astrologer and emotional wellness
councillor . and emotional wellness councellor irrespective of amount or
monetary limit. Payments are to be made within 10 days of the following month
in which revenue has accrued subject to public holidays or conditions beyond
the
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control of Astroaakshar. In the first month in which the An Astrologer and
emotional wellness councillor . and emotional wellness councellor is
onboarded, payments may be delayed due to documentation.
7.6
Astroaakshar’s billing system is not error-free, and shall not
be liable for any problems, miscalculations or malfunctions in processing An
Astrologer and emotional wellness councillor . and emotional wellness
councellor Fees or
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other payments due to the An Astrologer and emotional wellness
councillor . and emotional wellness councellor . An Astrologer and emotional
wellness councillor . and emotional wellness councellor s can inform of such
mistakes within 48hours of discovery of such mistakes.
7.7 If
for any reason the Member has paid but later charged back/cancelled such
payment/order, no An Astrologer and emotional wellness councillor . and
emotional wellness councellor Fees will be paid to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor for that
transaction and if the money has already been sent to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor , An
Astrologer and emotional wellness councillor . and emotional wellness
councellor is required to repay this amount to Astroaakshar, and
Astroaakshar has the right to deduct this amount from the An Astrologer and
emotional wellness councillor . and emotional wellness councellor ‘s account
or from
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the following payments to be made from Astroaakshar to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
7.8 Any
An Astrologer and emotional wellness councillor . and emotional wellness
councellor advice that is disputed, and remains unresolved, will be withheld
for a reasonable amount of time till the problem is resolved.
Astroaakshar will have the final say with regards to disputes
in this regard.
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7.9
An Astrologer and emotional wellness councillor . and
emotional wellness councellor agree and declare that if the customer is not
satisfied with the services provided by you inclusive of wrong predictions
being made or the service could not be rendered due to internet issue or
other reasons, the Astroaakshar may at its own discretion, refund all or
partial amount to the customer, for which no payment is to be made to the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
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8.0 USERNAME AND PASSWORD
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8.1
When you, the An Astrologer and emotional wellness councillor
. and emotional wellness councellor , create and open an account with you
will be asked to provide a username and password. You are entirely
responsible for
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maintaining the confidentiality of your password and username
and any other security information related to your account.
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8.2
You will be fully responsible for all activities that occur
under your account, username or password. You may not use the account,
username, or
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password of someone else at any time. You will immediately
notify of any unauthorized use of your password, username, e-mail or any
other breach of security.
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8.3
Astroaakshar encourages An Astrologer and emotional wellness
councillor . and emotional wellness councellor s to change their password at
least once a month. Astroaakshar will not be liable for any loss that you
incur because of someone else using your account or your password, either
with or without your knowledge. You may be held liable for any losses
incurred by Astroaakshar
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due to someone else’s use of your account or password.
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9.0 INTELLECTUAL PROPERTY:
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9.1
Astroaakshar owns and retains all Intellectual Property Rights
of the Astroaakshar Portal and as explained above, retains an exclusive
license to the contents
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added and uploaded by you on the site. The Astroaakshar Portal
contains the copyrighted material, trademarks, and other proprietary
information. You
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shall not copy, publish, transmit, distribute, or sell any
such proprietary
inf ormation.
9.2 Opinions,
statements, or content made available through the Service by
An Astrologer and emotional wellness councillor . and
emotional wellness councellor , are those of the An Astrologer and emotional
wellness councillor . and emotional wellness councellor , and should not
necessarily be relied
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upon. Such An Astrologer and emotional wellness councillor .
and emotional wellness councellor s are solely responsible for putting such
content and not Astroaakshar Portal and it does not guarantee accuracy,
completeness or usefulness of such information. Astroaakshar Portal does not
endorse or accept responsibility for opinions, contents, and statements,
comment made by An Astrologer and emotional wellness councillor . and
emotional wellness councellor that appear on website. Under no circumstances
will Astroaakshar
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Portal or its affiliates be responsible for any loss or damage
resulting due to the content posted/transmitted on the Website by any body as
Astroaakshar Portal does not authenticate, investigate or does background
check of the information which is uploaded on Astroaakshar portal.
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10.0 COPYRIGHT POLICY
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10.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that they will not post,
distribute, or reproduce in any way any copyrighted material, trademarks, or
other proprietary information of Astroaakshar Portal without obtaining the
prior written consent from Astroaakshar.
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10.2
All vested contingent and future intellectual property rights
in Astroaakshar Portal including but not limited to copyright, trademark,
service marks, design rights (whether registered or unregistered), patents,
knowhow,
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trade, secrets, inventions, database rights and any
applications for protection or registration of these rights and all renewals
and extensions
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there of existing in any part of the world whether now known or
in the future shall remain with the Astroaakshar.
11.0 LIMITATION ON LIABILITY AND INDEMINITY
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11.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that in no event shall
Astroaakshar Portal be liable for any damages whatsoever, whether direct,
indirect, general, compensatory,
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consequential, and/or incidental, arising out of or relating
to the conduct of An Astrologer and emotional wellness councillor . and
emotional wellness councellor or anyone else in connection with the use of
the Astroaakshar
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Portal., including without limitation, bodily injury,
emotional distress, and/or any other damages resulting from communications or
meetings with other
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registered An Astrologer and emotional wellness councillor .
and emotional wellness councellor of this service or persons met through
this service. 11.2
An Astrologer and emotional wellness councillor . and
emotional wellness councellor s agree to take reasonable precautions in all
interactions with other members of the service, particularly if the user
decides to meet offline or in
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person.
11.3 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s should not provide your confidential information (for example,
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credit card or bank account information) to other members.
11.4 Provided
that notwithstanding anything to the contrary contained herein,
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Astroaakshar liability to An Astrologer and emotional wellness
councillor . and emotional wellness councellor for any cause whatsoever,
and regardless of the form of the action, will always be limited to the
amount paid, if any, by An Astrologer and emotional wellness councillor .
and emotional wellness councellor to Astroaakshar Portal for the usage
during the term of Agreement in force.
11.5
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that Astroaakshar
disclaims any liability
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with respect to any claim, suit or action brought by a member
in connection with provision of any services by an Astrologer and emotional
wellness councillor . and emotional wellness councellor (including, without
limitation, representations by the an Astrologer and emotional wellness
councillor . and emotional wellness councellor as to an Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
qualifications and advice provided by the an Astrologer and emotional
wellness councillor . and emotional wellness councellor ) through the
Astroaakshar service and an Astrologer and emotional wellness councillor .
and emotional wellness councellor agrees to indemnify and hold Astroaakshar
harmless in connection with any such claim and any damages or expenses
arising therefrom.
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11.6
An Astrologer and emotional wellness councillor . and
emotional wellness councellor undertake to defend, indemnify and hold
harmless the Website and its affiliates, directors, employees and other
officers against any claims,
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liabilities, actions, proceedings, demands, expenses etc made
by a third party, including statutory authorities, which the Website may
incur or suffer in connection with any proceeding arising out of
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i. The use of the platform by An Astrologer and emotional
wellness councillor . and emotional wellness councellor .
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ii. Any unauthorised use and violation of the profile created
and managed by An Astrologer and emotional wellness councillor . and emotional
wellness councellor on the Website.
iii. Any Prediction/advice given by An Astrologer and
emotional wellness councillor . and emotional wellness councellor .
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iv. Any acts or omissions, negligence, misrepresentation,
fraud and/or misconduct by An Astrologer and emotional wellness councillor .
and emotional wellness councellor .
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12.0 NON-DISCLOSURE CLAUSE
|
12.1
The An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that it shall be
solely responsible for all conduct, services, advice, postings and
transmissions that are made from the account of the An Astrologer and
emotional wellness councillor . and emotional wellness councellor and
further consents that any information or content that the An Astrologer and
emotional wellness councillor . and emotional wellness councellor posts or
transmits will not be considered to be An Astrologer and emotional wellness
councillor . and emotional wellness councellor ’s confidential information
and in fact, this information,
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whether personal in nature or not, shall be owned by
Astroaakshar.
12.2 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor further agrees and consents to all conversations, chats or
transcripts being captured in any format controlled, processed and shared
by Astroaakshar in terms of the Privacy Policy and as
permissible by law.
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3.
12.3
The An Astrologer and emotional wellness councillor . and
emotional wellness councellor however does warrant that any information shared
by the member/User to the An Astrologer and emotional wellness councillor .
and emotional wellness councellor will not be disclosed and will use his/her
best efforts to guard member’s privacy.
4.
12.4
An Astrologer and emotional wellness councillor . and emotional
wellness councellor will not share access to the an Astrologer and emotional
wellness councillor . and emotional wellness councellor management platform
with anyone else. You will not disclose terms and conditions between
Astroaakshar and the An Astrologer and emotional wellness councillor . and
emotional wellness councellor to a third party or to a member of Astroaakshar.
Any
disclosure will be deemed to be a violation of confidentiality
and can result in an An Astrologer and emotional wellness councillor . and
emotional wellness councellor being asked to leave the platform.
12.5
You will not at any time disclose or divulge into any one in any
form, documentary or otherwise any information or particulars or details of any
trade or business or any other matters connected therewith or any trade
secrets or processes which may come to your knowledge while you
are working for the Company and you will always keep secret all information in
respect of the Company.
13.0 JURISDICTION AND DISPUTE RESOLUTION
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13.1
Any question or difference which may arise concerning the
construction meaning or effect of this Agreement or concerning the rights and
liabilities of the parties hereunder or any other matter arising out of or in
connection with this Agreement shall be referred to a single arbitrator who
shall conduct proceeding in Noida which shall be appointed by Astroaakshar.
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13.2
The decision of such arbitrators shall be final and binding
upon the parties. The cost of proceedings shall be borne equally by the
parties. Any reference under this clause shall be deemed to be a reference to
arbitration within the meaning of the Arbitration Act 1996. The courts at
Noida at Uttar Pradesh (India) shall have exclusive jurisdiction in all the
matters arising out of Agreement. For the purpose of Jurisdiction this
Agreement shall be deemed to be accepted by the An Astrologer and emotional
wellness councillor . and emotional wellness councellor at Noida.
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14.0 TERMINATION
14.2
During the first0 hour contract of employment, referred to as
the “Induction Phase,” the an Astrologer and emotional wellness
councillor . and emotional wellness councellor is not permitted to tender
their resignation. This policy is implemented to allow the Company to recoup
its investment in the an Astrologer and emotional wellness councillor . and
emotional wellness councellor ‘s hiring and skill development. If the an
Astrologer and emotional wellness councillor . and emotional wellness
councellor chooses to terminate their employment within this Induction Phase,
they will incur a f inancial penalty of INR 100,000. This sum is intended to of
f set the Company’s expenditures related to hiring, orientation, training, and
associated administrative costs incurred during the an Astrologer and emotional
wellness councillor . and emotional wellness councellor ‘s brief tenure. After
the Probation Period, if an an Astrologer and emotional wellness councillor .
and emotional wellness councellor wishes to resign, they must provide a
written notice of at least 30 days prior to their intention to terminate the
Agreement. During this notice period, the An Astrologer and emotional wellness
councillor . and emotional wellness councellor shall be obligated to render
the Services they have been engaged to render under this Agreement at the same
level of service conditions as stipulated in this Agreement and shall not
deteriorate the level of service quality in any manner. The An Astrologer and
emotional wellness councillor . and emotional wellness councellor must
complete 90 login hours during the 30-day notice period, shall not knowingly
avoid any call/chat, and cannot work for or join any other astrology platform.
The An Astrologer and emotional wellness councillor . and emotional wellness
councellor will mandatorily be required to serve the notice period, unless
waived by the Company at its sole discretion. If the An Astrologer and
emotional wellness councillor . and emotional wellness councellor fails to
serve the full notice period, they shall be liable to pay a penalty of INR
51,000. Additionally, the An Astrologer and emotional wellness councillor .
and emotional wellness councellor ‘s whole earning will be forfeited on
violation of any part of this clause,
14.1
Astroaakshar at its sole discretion may terminate this agreement
without giving any reason with immediate effect by giving you a written notice
to your registered mail id and remove your profile from the App/Web.
including but not limited to deterioration of service quality,
failure to complete required login hours, avoiding calls/chats, or working for
another astrology platform during the notice period. The whole earning will be
forfeited even if partial notice days/login time is served.
3.
14.3
No payment will be made to an an Astrologer and emotional wellness
councillor . and emotional wellness councellor serving his notice period till
the full and final settlement. Full and final settlement includes completion of
30 days’ notice period and completion of all other formalities of termination
as mentioned in clause 14.2. Any payment due to such an Astrologer and
emotional wellness councillor . and emotional wellness councellor till full
and final settlement will remain on hold.
4.
14.4
You agree that even after termination of this agreement, or during the
term of this agreement, you will not contact any Astroaakshar customers,
whether or not you had earlier consulted with them during the term of this
agreement. Astroaakshar may take legal action for any violation of this clause.
5.
14.5
You understand that Astroaakshar uses its an Astrologer and emotional
wellness councillor . and emotional wellness councellor name, pics, video and
other information for promotional purposes, and such information will get
published in multiple pages of Astroaakshar web/app, it is not practical to
remove the videos/pictures from all locations and it may display even after the
end of term of this agreement.
15.0 FINE AND PENALTY
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15.1
You will provide true and accurate information related to your
qualifications, expertise, skills, degrees, background, photograph and will
maintain and update all such information during the term of this Agreement to
keep it true. You will not present misleading names/qualifications/photographs/Videos.
Any information found to be
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misleading, illegal or wrong, a penalty of Rs. 11,000/- shall
be imposed and your profile shall be deactivated immediately without
informing you.
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15.2
You should treat the customer who contacts you through
Astroaakshar with respect. Any use of filthy language, threats, or similar
behavior will result in the cancellation of your Astroaakshar profile for a
minimum of0 hour contract (7) days and a penalty of Rs. 11000/- to reactivate
your profile. The parties have also
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agreed that the 7-days period might be prolonged till the
penalty is paid. You also agree that it is the discretion of the Astroaakshar
compliance team to decide what is disrespectful to the customer after giving
An Astrologer and emotional wellness councillor . and emotional wellness
councellor equal opportunity of being heard. You must maintain proper
decorum and answer all of the customer’s queries in a calm manner. You
undertake not to upload
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the customer’s personal information or display the reason or
purpose for seeking counsel from you anywhere on the internet or any other
platform. Any complaint received in this situation will result in your
profile being deactivated without warning.
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15.3 You agree not to disclose your real name/Full name/alias
name to any customer being assigned to you for consultation. You shall be
using only the display name provided to you by Astroaakshar for any
communication taking place at the platform either in the form of phone
consultation, review, comments, etc. Violation of this clause will attract
the deactivation of your profile without any warning issued and a fine of Rs.
11,000/- by the
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Compliance team at Astroaakshar. Furthermore, Astroaakshar
verified Badge shall be removed on violation from your profile.
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15.4 You must not share any personal information about
yourself, your friends, acquaintances, family members, or anybody else with
whom you may or
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may not be associated. Contact numbers, bank account numbers,
e-mail addresses, websites, personalized pages, blogs, and social media
profiles (including but not limited to Facebook, Wechat, Whatsapp, Telegram,
Messenger, SMS, and others) with any consumer seeking help are all examples
of personal information. You also do not induce customers for offline meetings.
A customer should also not share any such personal
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information and if the customer does it so, it is your
responsibly to report such matter to the company immediately and not to
contact customer. A
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penalty of Rs. 11,000/- INR will be imposed if this condition
is violated and the account will be temporarily deactivated. Furthermore,
Astroaakshar verified Badge shall be removed on violation from your profile.
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15.5 It is suggested that you offer the customer seeking help
easier solutions.
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Any advice directly related to any loss or danger of life,
whether animal or human, would be considered a gross violation of the terms
and conditions.
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A penalty of Rs. 1,00,000/- would be imposed for any
infringement of this condition and the account will be temporarily
deactivated. Furthermore,
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Astroaakshar verified Badge shall be removed on violation from
your profile.
15.6 You agree not to do anything that could harm Astroaakshar’s
reputation or interests, such as posting negative reviews on any social media
platform, disclosing the company’s policies to anyone, or making any
defamatory
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comments of any kind or nature about the Company, its employees,
officers, directors, agents, consultants, affiliates, and so on. You should
also not indulge in any such act, like giving negative comments/reviews,
which negatively impact other an Astrologer and emotional wellness councillor
. and emotional wellness councellor s working on the platform. You also
agree that you will not encourage, motivate, or convince any of your friends,
family members, clients, acquaintances, or anyone else to do the same. A
penalty of Rs. 11,000/- INR would be imposed for any infringement of this
condition.
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Furthermore, Astroaakshar verified Badge shall be removed on
violation from your profile.
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15.7 By registering with Astroaakshar, you promise not to work
or deliver your services on any competing platform that provides identical
services via the internet. You may not use a fictitious or alias name while
attempting to provide services (similar to those provided at Astroaakshar) on
any competitor
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platform via the internet. Violation of this clause will
attract the deactivation of your profile without any warning issued. A fine
of Rs. 11,000 may be imposed by the compliance team at Astroaakshar and all
your earning will be forfeited.
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15.8 The compliance team shall review each of the violations
mentioned in clause 15, on being found guilty, the penalties mentioned
therein shall be charged. To re-activate the Astroaakshar verified Badge Rs.
11,000/- shall be charged from the An Astrologer and emotional wellness
councillor . and emotional wellness councellor s. To recover the penalty
earning may be forfeited.
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15.9 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor agree that he will serve the promotional
calls in a cordial manner with the same passion and eagerness that he would
exhibit in any other paid call and treat all customers with respect.
Knowingly he will not cut/avoid any promotional/free call. A fine of Rs.
11,000 may be imposed by the compliance team at Astroaakshar on violation of
this clause. Furthermore, Astroaakshar verified Badge shall be removed on
violation from
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your profile.
15.10 An Astrologer and emotional wellness councillor . and
emotional wellness councellor
understandsthatbygivingmoretimetotheplatform,itincreases
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the chances for more call/chat count and leads to more income.
The platform encourages the An Astrologer and emotional wellness councillor
. and emotional wellness councellor to give a 0 hour contract hours in a
day and 0 hour contract
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in a month. A fine of Rs. 11,000 may be imposed by the
compliance team at Astroaakshar on violation of this clause. Furthermore,
Astroaakshar verified Badge shall be removed and profile may be disabled on
violation.
15.11 Astroaakshar may at its sole discretion disable the
profile of an Astrologer and emotional wellness councillor . and emotional
wellness councellor permanently or temporarily without giving any notice.
Astroaakshar may also
update/modify or remove the features from an Astrologer and
emotional wellness councillor . and emotional wellness councellor profile at
its sole discretion without giving any reason thereof. In the event of any
conflict or
inconsistency with other provisions of this agreement, this
clause shall take precedence.
16.0 SEVERABILITY
16.1 The Parties agree that if any of the provisions of this
Terms shall be held to be illegal, invalid, or unenforceable by a court of
competent jurisdiction, the
other remaining provisions of this Terms shall remain in full
force and effect.
16.2 On such a clause being declared or determined as unlawful
or unenforceable, the same shall stand removed from this Terms while the other
Clauses shall have no adverse effect in the case of such clause being declared
as unlawful or unenforceable.
17.0 LIVE STREAMING
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17.1 Astroaakshar has provided a live streaming platform
wherein users and an Astrologer and emotional wellness councillor . and
emotional wellness councellor s can communicate with each other through
video. The An Astrologer and emotional wellness councillor . and emotional
wellness councellor agrees that Astroaakshar has only provided a platform
for communication and can in no way be held responsible for the content
generated on the platform and/or any act of malefice – text/video or audio
committed by any user on
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the platf orm and accepts no liability and responsibility f or
the same. Astroaakshar may at its sole discretion remove the access of live
streaming
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without giving any reason to the an Astrologer and emotional
wellness councillor . and emotional wellness councellor . An Astrologer and
emotional wellness councillor . and emotional wellness councellor s are
expected to use the live streaming platf orm in a prof essional way only to
resolve/communicate Astrology problems/contents. A penalty of Rs. 51,000/-
will be imposed if this condition is violated and the account will be
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permanently deactivated.
17.2 You are expected to livestream with your video switched
on and focused on your face for a majority of your live streaming duration.
Any violation of the same for more than 10 minutes a day will attract a
penalty of at least Rs
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1100 per day and access to the live streaming platform being
restricted for 10 days.
17.3 You must not share any personal information about
yourself, your friends, acquaintances, family members, or anybody else with
whom you may or
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may not be associated. Contact numbers, bank account numbers,
e-mail addresses, websites, personalized pages, blogs, and social media
profiles (including but not limited to Facebook, Wechat, Whatsapp, Telegram,
Messenger, SMS, and others) with any consumer seeking help are all examples
of personal information. You also do not induce customers for offline
meetings. A penalty of Rs. 11,000/- INR will be imposed if this condition is
violated and the account will be temporarily
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deactivated. Furthermore, Astroaakshar verified Badge shall be
removed on violation from your profile.
17.4 You agree not to do anything that could harm Astroaakshar’s
reputation or interests, such as posting negative reviews on any social media
platform, disclosing the company’s policies to anyone, or making any
defamatory
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comments of any kind or nature about the Company, its
employees, officers, directors, agents, consultants, affiliates, and so on. A
penalty of Rs. 11,000/- INR will be imposed if this condition is violated and
the account will be temporarily deactivated. Furthermore, Astroaakshar
verified Badge shall be removed on violation from your profile.
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17.5 You are not allowed to promote or encourage any other
astrology application or any an Astrologer and emotional wellness councillor
. and emotional wellness councellor working outside Astroaakshar on the
live streaming platform. A penalty of Rs. 11,000/- INR will be imposed if
this condition is violated
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and the account will be temporarily deactivated. Furthermore,
Astroaakshar verified Badge shall be removed on violation from your profile.
17.6 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that it requires good internet
connected to communicate over live streaming. Any continuous use of poor
network will
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lead to temporary deactivation of profile.
17.7 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that above conditions mentioned
for live streaming are in addition to conditions mentioned above in the
agreement. All other conditions are also applicable to the an Astrologer and
emotional wellness councillor . and emotional wellness councellor s wherever
it applies to the
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an Astrologer and emotional wellness councillor . and
emotional wellness councellor while performing the live streaming.
17.8 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor is expected to treat all users with courtesy
and professionalism. They should not decline service to any user seeking free
guidance during live sessions when the an Astrologer and emotional wellness
councillor . and emotional wellness councellor is not engaged in a paid
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call or consultation. Additionally, an Astrologer and
emotional wellness councillor . and emotional wellness councellor s must
refrain from making requests for donations in exchange for answers in the
live event caption or during live sessions. A penalty of Rs. 1100/- INR will
be imposed if this condition is violated and the account will be temporarily
deactivated. Furthermore, Astroaakshar verified Badge shall be removed on
violation from your profile.
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17.9 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor acknowledges that the Live platform
provides a space for direct communication with users through video streaming.
You are expected
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to conduct live sessions yourself, and no other person is
permitted to conduct live sessions on your behalf. Violation of this clause
may result in Astroaakshar permanently disabling your profile, and a penalty
of Rs. 11,000 may be imposed.
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TERMS AND CONDITIONS (Last Amended 10th September 2024)
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This agreement which constitute the An Astrologer and
emotional wellness councillor . and emotional wellness councellor s Terms
and Conditions, is a legal
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agreement (“Agreement”) between
An Astrologer and emotional wellness councillor . and emotional wellness
councellor (“You”) and Astro aakshar in connection with access
and/or use the platform for providing on-line advice/services
at all websites powered by Astro aakshar, or owned by Hepe enterprise
pvt ltd. The Sites are currently
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owned and operated by Hepe enterprise pvt ltd (“Astro
aakshar”).
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This Agreement sets forth and contains the terms and
conditions between you i.e. the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and Astro aakshar.
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By using any portion of the website or app you agree to be
bound by this Agreement. It is advisable that you should read this Agreement
carefully. In the event, if you do not agree
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to be bound by any clause of this agreement, you should
immediately cease from using any portion of the website.
Astro aakshar solely reserves the right to modify this
Agreement any time to comply with law
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or provision of service or for any other reason solely at the
discretion of Astro aakshar, which may or may not be separately notified via
email. You can determine when these Terms were last revised by referring to “Last
Amended” at the top of these Terms. By signing onto the portal or using any
portion of the portal/web/app anytime after the “Last Amended”
date, you shall be deemed to have accepted the Terms herein including the
amended Terms published from time to time. Your continued use of the Platform
following the posting of changes mean that you accept and agree to the
changes. However, you are
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encouraged to check the terms of this Agreement frequently.
While you continue to use this Platform, any modifications have been made to
this Agreement, would certainly
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indicate your consent to such modified agreement.
By accessing this portal, you agree to read and accept this
agreement provided to you in electronic form.
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1.0 IMPORTANT DEFINITIONS
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1.1 AN ASTROLOGER AND EMOTIONAL WELLNESS COUNCILLOR . AND
EMOTIONAL WELLNESS COUNCELLOR
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You are an “An Astrologer and emotional wellness
councillor . and emotional wellness councellor ” if you are
selected/appointed/registered as An Astrologer and emotional wellness
councillor . and emotional wellness councellor with the explicit purpose of
providing your consultation to the visitors/users of the Astro aakshar
Platform and/or on partner Sites. Your An Astrologer and emotional wellness
councillor . and emotional wellness councellor Registration/application
Form is subject to approval of Astro aakshar, once the same is accepted, your
profile will be activated by Astro aakshar.
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Rejection of a profile may occur due to incomplete
forms/information, or due to lack of experience or incompetency or any other
reason that may not have been specifically mentioned here. Any information
found incorrect, misleading at any time/duration, your profile, at our sole
discretion, shall be subject to rejection without any notice period and Astro
aakshar may take legal action for such misleading facts.
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1.2 MEMBER OR USER OR CUSTOMER
A member or user or customer is one who has registered
themselves or applied for
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availing services on the Astro aakshar platform for advice or
services from an An Astrologer and emotional wellness councillor . and
emotional wellness councellor .
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A user may or may not be a paid member. Users can register to
avail of free consultation.
1.3 WEBSITE OR PORTAL OR PLATFORM
Website or portal or platform means all websites/apps owned by
Hepe enterprise pvt ltd including Astro aakshar.com. Astro aakshar.com
provides various astrology services
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including “Ask A Question” service. Astro aakshar.com also
provides a platform wherein An Astrologer and emotional wellness councillor
. and emotional wellness councellor and Users meet for Astrology services.
Varta.Astro aakshar.Com is one of such
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platform.
1.4 SERVICE
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Service includes “Ask A Question” service, phone/call/chat
advice service provided through various platforms of Astro aakshar. In Astro
aakshar platform, a user registers
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himself for availing paid or free advice from
registered/appointed An Astrologer and emotional wellness councillor . and
emotional wellness councellor s. This Platform allows users to select an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor from various An Astrologer and emotional wellness councillor .
and emotional wellness councellor s registered
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therein and ask questions online through chat or voice
service. This platform connects the An Astrologer and emotional wellness
councillor . and emotional wellness councellor and User.
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2.0 DUTIES TOWARD USER/MEMBER/CUSTOMER
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2.1
You will provide true and accurate information Astrology
qualifications, expertise, skills, degrees, background and will maintain and
update all such
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information during the term of this Agreement to keep it true.
You will not
present misleading names/qualifications.
2.
2.2
You will not perform/offer services/advice in any jurisdiction
where you are
not authorized or qualified or licensed or which is outside
your expertise. You will not mislead Users to believe that you can provide
such services which are outside your expertise or for which you are not
licensed.
3.
2.3
You will not advise any remedy, treatment, test, that requires
an in-person
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physical examination of a User.
2.4 You
will advise users that your advice can not be a substitute for the advice
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of a physician and that your advice is for informational
purposes only and it
cannot be substitute for it.
5.
2.5
You will not provide any advice related to any matters like
medical or legal
which can be provided by only a qualified medical or legal
expert.
6.
2.6
You will not take any actions which may hamper, slow down, or
manipulate
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the integrity of this portal/Site.
2.7 You
will not transmit/communicate through the Site/portal any unlawful,
bullying, defamatory, privacy violative, insulting,
intimidating, derogatory, vulgar, indecent, racist, destructive or otherwise
offensive/objectionable
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material of any kind.
2.8 You
will not stalk, intimidate or harass any An Astrologer and emotional wellness
councillor . and emotional wellness councellor or User or infringe
upon or attempt to violate upon their privacy.
2.9 You
will not violate any applicable local, national, or international law of any
kind.
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2.10
2.11
2.12
You will not attempt to contact the User for any sort of
payment or fee. You will not exchange any personal contact information with
any User for any purpose, which may include making offline payment or
in-personal
meetings.
You will not attempt to take the act for providing
offline/online advice with
any user provided by this portal other than use of this
portal.
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13. 2.13 You
will not attempt to fraudulently increase talk/chat time with User which
would result in a greater payment to you.
14. 2.14 You
will be agreed to all performance ratings and reviews given by the User after
availing services from you. And agree to display such ratings/reviews on
Astro aakshar Platform to the public. You also understand that Astro aakshar
has nothing to do with such ratings/reviews. If An Astrologer and emotional
wellness councillor . and emotional wellness councellor finds any review
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harsh, offensive, objectionable it may bring it to Astro aakshar
knowledge for
moderation.
2.15 You
will not advise on matters/games related to gambling.
3.0 ADDITIONAL TERM & CONDITIONS FOR “ASK A QUESTION” SERVICE
All Terms & Conditions given in this agreement apply to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor while answering or registering for providing “Ask A
Question” Service. Below are additional Term &
Conditions while answering “Ask A
Question” Service
3.1 You
agree that you will reply to every query with a maximum turnaround
time of 6 hours.
3.2 You
agree that you will adhere to the format of the model answer.
3.3
Your writing should be your own words and should be free from
plagiarism. 3.4
You need to provide detailed invoices at the end of the payment
cycle which
must contain the number of leads served date wise.
3.5
Queries will be sent on all 7 days of a week. You should also be
ready to work in weekend (Sat & Sun)
3.6
If you will not be able to work on any day, then you will have
to inform us well in advance.
4.0 DUTIES TOWARD PORTAL/WEBSITE/PLATFORM
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4.1
You understand that the service provided by you are exclusive
to this Platform. Subject to term and conditions of this agreement, you grant
an exclusive right and license of your services to be used in the platform.
Anytime during the term of this agreement, if you found to be providing any
similar service at any other platform, then Astro aakshar at its sole
discretion may reduce your agreed rate/fees or may terminate your services
from the platform.
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4.2 You will not indulge in any act which results in any
intellectual property violation, spread of viruses, worms, malicious
software, or any other illegal
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or immoral act.
3.
4.3
Astro aakshar Portal reserves the right in its sole discretion
to review the activity
& status of each account & block the account of an An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
4.
4.4
You will receive alerts/SMS notif ications including daily
reminders f rom
Astro aakshar for provision of service.
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5.
4.5
You will abide by the payment/pricing guidelines.
6.
4.6
You agree to a fair price policy and can set prices according
to the policy of Astro aakshar. Astro aakshar reserves the right to change your
price as per its internal policy without informing you. If you violates this
provision,
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Astro aakshar reserves the right to disable the services of
the an Astrologer and emotional wellness councillor . and emotional wellness
councellor without
prior notice.
4.7 You
will not share access to this platform with anyone else. You will not share
the user id / password or any other credential with any other
person.
4.8 You
acknowledges that Astro aakshar merely provides a platform wherein the
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You can meet the Users, i.e. customers/Members and therefore
agrees that the Site/portal are being provided for use as is, and therefore,
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor will not have any plea, claim, or demand vis a vis. Further, the
use of and/or the Sites by the An Astrologer and emotional wellness
councillor . and emotional wellness councellor is voluntary and completely
at your sole and entire risk, without any warranty of merchantability,
fitness for a particular purpose, non-infringement, compatibility etc.
4.9 The
management will be at liberty to dispense with your services at any time
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without notice or payment of any compensation and without
assigning any
reasons whatsoever.
4.10 You understand that Astro aakshar promotes the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s profiles through
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various digital and social media platforms. Astro aakshar
shall have the right to use An Astrologer and emotional wellness councillor
. and emotional wellness councellor profile picture, video, content,
ratings, reviews and
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4.11
description for promotional and advertising purposes.
Additionally, any pictures and videos of the an Astrologer and emotional
wellness councillor . and emotional wellness councellor provided by the an
Astrologer and emotional wellness councillor . and emotional wellness
councellor or captured by Astro aakshar, either directly or during live
sessions, may also be used for promoting and advertising Astro aakshar services
& Products.
You understand that all chats and phone consultations with
customers of the Website will be recorded for quality assurance purposes. With
prior
agreement from You, Astro aakshar reserves the right to observe
such conversations and consultations for monitoring purposes.
4.12 The an Astrologer and emotional wellness councillor . and
emotional wellness councellor hereby undertakes not to upload, publish, email,
send, or in any way disseminate any content on or through Astro aakshar that is
illegal, detrimental, menacing, abusive, harassing, tortious, slanderous,
indecent,
obscene, defamatory, invasive of someone else’s privacy,
hateful, or that exhibits racial, ethnic, or any other form of objectionable
characteristics.
5.0 PREDICTIONS
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An Astrologer and emotional wellness councillor . and
emotional wellness councellor understand that this is an astrology platform
and only astrology services are provided through this platform. An Astrologer
and emotional wellness councillor . and emotional wellness councellor is
responsible for all predictions/advice made by the An Astrologer and
emotional wellness councillor . and emotional wellness councellor . An
Astrologer and emotional wellness councillor . and emotional wellness
councellor understand and agrees that he will not make any prediction which
is unlawful/illegal or against any law. An Astrologer and emotional wellness
councillor . and emotional wellness councellor must refrain from advising
below mentioned list of prediction/advice,
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which is not exhaustive.
Predicting gender/sex of the unborn.
Predicting on any matter/game related to gambling. Predicting
on any matter which is illegal/unlawful.
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Predicting on any matter which is beyond An Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
expertise. Predicting on any matter for which an Astrologer and emotional
wellness councillor . and emotional wellness councellor is not qualified.
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6.0 DISCLAIMER
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1.
6.1
Astro aakshar is not responsible for any incorrect or
inaccurate content posted on the Website or in connection with the Service,
whether caused by users of the Website, An Astrologer and emotional wellness
councillor . and emotional wellness councellor Service Providers or by any
of the equipment or programming associated with or utilized in the Service.
2.
6.2
Astro aakshar assumes no responsibility for any error,
omission, interruption,
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deletion, defect, delay in operation or transmission,
communications line failure, theft or destruction or unauthorized access to,
or alteration of communications.
6.3
Astro aakshar is not responsible for any problems or technical
malfunction of any telephone network or lines, computer online systems,
servers or
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providers, computer equipment, software, failure of email or
players on account of technical problems or traffic congestion on the
Internet or at any Website or combination thereof, including injury or damage
to users and/or An Astrologer and emotional wellness councillor . and
emotional wellness councellor or to any other person’s computer related to
or resulting from participating or downloading materials in connection with
the Web and/or in connection with the Service.
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6.4
Under no circumstances will Astro aakshar or any of its af f
iliates, advertisers, promoters or distribution partners be responsible for
any loss or damage, including personal injury or death, resulting from
anyone’s use of the Website or the Service, any Content posted on the Website
or transmitted to An Astrologer and emotional wellness councillor . and
emotional wellness councellor , or any interactions between users of the
Website, whether online or offline.
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6.5
6.6
The Website and the Service are provided “AS-IS” and
Astro aakshar Portal expressly disclaims any warranty of fitness for a
particular purpose or non- infringement. Astro aakshar Portal cannot
guarantee and does not promise any specific results from use of the Website
and/or the Service.
Any information may be posted on the Astro aakshar Portal for
informational purposes only and is not intended to replace or substitute for
any
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professional financial, medical, legal, or other advice.
6.7 Astro
aakshar Portal makes no representations or warranties and expressly
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disclaims any and all liability concerning any treatment,
action by, or effect on any person following the information offered or
provided within or through the Website.
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6.8
If any user of the website has specific concerns or a
situation arises in which he requires professional or medical advice, he
should consult with an
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appropriately trained and qualified specialist.
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7.0 PAYMENT OF FEES, BILLING AND FINE
|
7.1
Revenue received will be shared between An Astrologer and
emotional wellness councillor . and emotional wellness councellor and Astro
aakshar at an
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agreed rate separately intimated to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor .
Therefore, before making the payment to the An Astrologer and emotional
wellness councillor . and emotional wellness councellor , Astro aakshar
shall be entitled to deduct the amounts which have accrued to it and the
remainder shall be transferred to the An Astrologer and emotional wellness
councillor . and emotional wellness councellor , as agreed by the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor at the time of registration.
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2.
7.2
You understand that Astro aakshar may reduce/change the agreed
An Astrologer and emotional wellness councillor . and emotional wellness
councellor rate to promote the platform or to give discount offers to its
customers or for any other reason, in its sole discretion, without informing
the An Astrologer and emotional wellness councillor . and emotional wellness
councellor . However, the changed rate will get displayed in the Platform
against the respective name of the An Astrologer and emotional wellness
councillor . and emotional wellness councellor .
3.
7.3
An Astrologer and emotional wellness councillor . and
emotional wellness councellor understands that no payment shall be made for
any free minutes, discount, coupon, voucher, ticket offered to customer for
promotional
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purpose.
7.4 You
understand that Astro aakshar shall be entitled to deduct monthly software
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maintenance charges i.e Rs. 999 each month from your share of
overall revenue earned from Astro aakshar. However, no deduction shall be
made for a particular month in which your share of revenue does not exceed
Rs. 20,000 in any month.
7.5
All payments to be made to An Astrologer and emotional
wellness councillor . and emotional wellness councellor s are after
deduction of TDS as per
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Income Tax Act. 1961. An Astrologer and emotional wellness
councillor . and emotional wellness councellor agrees that TDS will be
deducted from any payment made to an Astrologer and emotional wellness
councillor . and emotional wellness councellor irrespective of amount or
monetary limit. Payments are to be made within 10 days of the following month
in which revenue has accrued subject to public holidays or conditions beyond
the
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control of Astro aakshar. In the first month in which the An Astrologer and
emotional wellness councillor . and emotional wellness councellor is
onboarded, payments may be delayed due to documentation.
7.6
Astro aakshar’s billing system is not error-free, and shall
not be liable for any problems, miscalculations or malfunctions in processing
An Astrologer and emotional wellness councillor . and emotional wellness
councellor Fees or
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other payments due to the An Astrologer and emotional wellness
councillor . and emotional wellness councellor . An Astrologer and emotional
wellness councillor . and emotional wellness councellor s can inform of such
mistakes within 48hours of discovery of such mistakes.
7.7 If
for any reason the Member has paid but later charged back/cancelled such
payment/order, no An Astrologer and emotional wellness councillor . and
emotional wellness councellor Fees will be paid to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor for that
transaction and if the money has already been sent to the An Astrologer and
emotional wellness councillor . and emotional wellness councellor , An
Astrologer and emotional wellness councillor . and emotional wellness
councellor is required to repay this amount to Astro aakshar, and Astro
aakshar has the right to deduct this amount from the An Astrologer and
emotional wellness councillor . and emotional wellness councellor ‘s account
or from
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the following payments to be made from Astro aakshar to An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
7.8 Any
An Astrologer and emotional wellness councillor . and emotional wellness
councellor advice that is disputed, and remains unresolved, will be withheld
for a reasonable amount of time till the problem is resolved.
Astro aakshar will have the final say with regards to disputes
in this regard.
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7.9
An Astrologer and emotional wellness councillor . and
emotional wellness councellor agree and declare that if the customer is not
satisfied with the services provided by you inclusive of wrong predictions
being made or the service could not be rendered due to internet issue or
other reasons, the Astro aakshar may at its own discretion, refund all or
partial amount to the customer, for which no payment is to be made to the An
Astrologer and emotional wellness councillor . and emotional wellness
councellor .
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8.0 USERNAME AND PASSWORD
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8.1
When you, the An Astrologer and emotional wellness councillor
. and emotional wellness councellor , create and open an account with you
will be asked to provide a username and password. You are entirely
responsible for
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maintaining the confidentiality of your password and username
and any other security information related to your account.
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8.2
You will be fully responsible for all activities that occur
under your account, username or password. You may not use the account,
username, or
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password of someone else at any time. You will immediately
notify of any unauthorized use of your password, username, e-mail or any
other breach of security.
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8.3
Astro aakshar encourages An Astrologer and emotional wellness
councillor . and emotional wellness councellor s to change their password at
least once a month. Astro aakshar will not be liable for any loss that you
incur because of someone else using your account or your password, either
with or without your knowledge. You may be held liable for any losses
incurred by Astro aakshar
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due to someone else’s use of your account or password.
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9.0 INTELLECTUAL PROPERTY:
|
9.1
Astro aakshar owns and retains all Intellectual Property
Rights of the Astro aakshar Portal and as explained above, retains an
exclusive license to the contents
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added and uploaded by you on the site. The Astro aakshar
Portal contains the copyrighted material, trademarks, and other proprietary
information. You
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shall not copy, publish, transmit, distribute, or sell any
such proprietary
inf ormation.
9.2 Opinions,
statements, or content made available through the Service by
An Astrologer and emotional wellness councillor . and
emotional wellness councellor , are those of the An Astrologer and emotional
wellness councillor . and emotional wellness councellor , and should not
necessarily be relied
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upon. Such An Astrologer and emotional wellness councillor .
and emotional wellness councellor s are solely responsible for putting such
content and not Astro aakshar Portal and it does not guarantee accuracy,
completeness or usefulness of such information. Astro aakshar Portal does not
endorse or accept responsibility for opinions, contents, and statements,
comment made by An Astrologer and emotional wellness councillor . and
emotional wellness councellor that appear on website. Under no circumstances
will Astro aakshar
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Portal or its affiliates be responsible for any loss or damage
resulting due to the content posted/transmitted on the Website by any body as
Astro aakshar Portal does not authenticate, investigate or does background
check of the information which is uploaded on Astro aakshar portal.
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10.0 COPYRIGHT POLICY
|
10.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that they will not post,
distribute, or reproduce in any way any copyrighted material, trademarks, or
other proprietary information of Astro aakshar Portal without obtaining the
prior written consent from Astro aakshar.
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10.2
All vested contingent and future intellectual property rights
in Astro aakshar Portal including but not limited to copyright, trademark,
service marks, design rights (whether registered or unregistered), patents,
knowhow,
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trade, secrets, inventions, database rights and any
applications for protection or registration of these rights and all renewals
and extensions
|
there of existing in any part of the world whether now known or
in the future shall remain with the Astro aakshar.
11.0 LIMITATION ON LIABILITY AND INDEMINITY
|
11.1
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges that in no event shall Astro
aakshar Portal be liable for any damages whatsoever, whether direct,
indirect, general, compensatory,
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consequential, and/or incidental, arising out of or relating
to the conduct of An Astrologer and emotional wellness councillor . and
emotional wellness councellor or anyone else in connection with the use of
the Astro aakshar
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Portal., including without limitation, bodily injury,
emotional distress, and/or any other damages resulting from communications or
meetings with other
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registered An Astrologer and emotional wellness councillor .
and emotional wellness councellor of this service or persons met through
this service. 11.2
An Astrologer and emotional wellness councillor . and
emotional wellness councellor s agree to take reasonable precautions in all
interactions with other members of the service, particularly if the user
decides to meet offline or in
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person.
11.3 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor s should not provide your confidential information (for example,
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credit card or bank account information) to other members.
11.4 Provided
that notwithstanding anything to the contrary contained herein,
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Astro aakshar liability to An Astrologer and emotional
wellness councillor . and emotional wellness councellor for any cause
whatsoever, and regardless of the form of the action, will always be limited
to the amount paid, if any, by An Astrologer and emotional wellness
councillor . and emotional wellness councellor to Astro aakshar Portal for
the usage during the term of Agreement in force.
11.5
An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that Astro aakshar
disclaims any liability
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with respect to any claim, suit or action brought by a member
in connection with provision of any services by an Astrologer and emotional
wellness councillor . and emotional wellness councellor (including, without
limitation, representations by the an Astrologer and emotional wellness
councillor . and emotional wellness councellor as to an Astrologer and
emotional wellness councillor . and emotional wellness councellor ’s
qualifications and advice provided by the an Astrologer and emotional
wellness councillor . and emotional wellness councellor ) through the Astro
aakshar service and an Astrologer and emotional wellness councillor . and
emotional wellness councellor agrees to indemnify and hold Astro aakshar
harmless in connection with any such claim and any damages or expenses
arising therefrom.
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11.6
An Astrologer and emotional wellness councillor . and
emotional wellness councellor undertake to defend, indemnify and hold
harmless the Website and its affiliates, directors, employees and other
officers against any claims,
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liabilities, actions, proceedings, demands, expenses etc made
by a third party, including statutory authorities, which the Website may
incur or suffer in connection with any proceeding arising out of
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i. The use of the platform by An Astrologer and emotional
wellness councillor . and emotional wellness councellor .
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ii. Any unauthorised use and violation of the profile created
and managed by An Astrologer and emotional wellness councillor . and emotional
wellness councellor on the Website.
iii. Any Prediction/advice given by An Astrologer and
emotional wellness councillor . and emotional wellness councellor .
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iv. Any acts or omissions, negligence, misrepresentation,
fraud and/or misconduct by An Astrologer and emotional wellness councillor .
and emotional wellness councellor .
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12.0 NON-DISCLOSURE CLAUSE
|
12.1
The An Astrologer and emotional wellness councillor . and
emotional wellness councellor acknowledges and agrees that it shall be
solely responsible for all conduct, services, advice, postings and
transmissions that are made from the account of the An Astrologer and
emotional wellness councillor . and emotional wellness councellor and
further consents that any information or content that the An Astrologer and
emotional wellness councillor . and emotional wellness councellor posts or
transmits will not be considered to be An Astrologer and emotional wellness
councillor . and emotional wellness councellor ’s confidential information
and in fact, this information,
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whether personal in nature or not, shall be owned by Astro
aakshar.
12.2 An
Astrologer and emotional wellness councillor . and emotional wellness
councellor further agrees and consents to all conversations, chats or
transcripts being captured in any format controlled, processed and shared
by Astro aakshar in terms of the Privacy Policy and as
permissible by law.
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3.
12.3
The An Astrologer and emotional wellness councillor . and
emotional wellness councellor however does warrant that any information shared
by the member/User to the An Astrologer and emotional wellness councillor .
and emotional wellness councellor will not be disclosed and will use his/her
best efforts to guard member’s privacy.
4.
12.4
An Astrologer and emotional wellness councillor . and emotional
wellness councellor will not share access to the an Astrologer and emotional
wellness councillor . and emotional wellness councellor management platform
with anyone else. You will not disclose terms and conditions between Astro
aakshar and the An Astrologer and emotional wellness councillor . and
emotional wellness councellor to a third party or to a member of Astro
aakshar. Any
disclosure will be deemed to be a violation of confidentiality
and can result in an An Astrologer and emotional wellness councillor . and
emotional wellness councellor being asked to leave the platform.
12.5
You will not at any time disclose or divulge into any one in any
form, documentary or otherwise any information or particulars or details of any
trade or business or any other matters connected therewith or any trade
secrets or processes which may come to your knowledge while you
are working for the Company and you will always keep secret all information in
respect of the Company.
13.0 JURISDICTION AND DISPUTE RESOLUTION
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13.1
Any question or difference which may arise concerning the
construction meaning or effect of this Agreement or concerning the rights and
liabilities of the parties hereunder or any other matter arising out of or in
connection with this Agreement shall be referred to a single arbitrator who
shall conduct proceeding in Noida which shall be appointed by Astro aakshar.
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13.2
The decision of such arbitrators shall be final and binding
upon the parties. The cost of proceedings shall be borne equally by the
parties. Any reference under this clause shall be deemed to be a reference to
arbitration within the meaning of the Arbitration Act 1996. The courts at
Noida at Uttar Pradesh (India) shall have exclusive jurisdiction in all the
matters arising out of Agreement. For the purpose of Jurisdiction this
Agreement shall be deemed to be accepted by the An Astrologer and emotional
wellness councillor . and emotional wellness councellor at Noida.
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14.0 TERMINATION
14.2
During the first0 hour contract of employment, referred to as
the “Induction Phase,” the an Astrologer and emotional wellness
councillor . and emotional wellness councellor is not permitted to tender
their resignation. This policy is implemented to allow the Company to recoup
its investment in the an Astrologer and emotional wellness councillor . and
emotional wellness councellor ‘s hiring and skill development. If the an
Astrologer and emotional wellness councillor . and emotional wellness
councellor chooses to terminate their employment within this Induction Phase,
they will incur a f inancial penalty of INR 100,000. This sum is intended to of
f set the Company’s expenditures related to hiring, orientation, training, and
associated administrative costs incurred during the an Astrologer and emotional
wellness councillor . and emotional wellness councellor ‘s brief tenure. After
the Probation Period, if an an Astrologer and emotional wellness councillor .
and emotional wellness councellor wishes to resign, they must provide a
written notice of at least 30 days prior to their intention to terminate the
Agreement. During this notice period, the An Astrologer and emotional wellness
councillor . and emotional wellness councellor shall be obligated to render
the Services they have been engaged to render under this Agreement at the same
level of service conditions as stipulated in this Agreement and shall not
deteriorate the level of service quality in any manner. The An Astrologer and
emotional wellness councillor . and emotional wellness councellor must
complete 90 login hours during the 30-day notice period, shall not knowingly
avoid any call/chat, and cannot work for or join any other astrology platform.
The An Astrologer and emotional wellness councillor . and emotional wellness
councellor will mandatorily be required to serve the notice period, unless
waived by the Company at its sole discretion. If the An Astrologer and
emotional wellness councillor . and emotional wellness councellor fails to
serve the full notice period, they shall be liable to pay a penalty of INR
51,000. Additionally, the An Astrologer and emotional wellness councillor .
and emotional wellness councellor ‘s whole earning will be forfeited on
violation of any part of this clause,
14.1
Astro aakshar at its sole discretion may terminate this
agreement without giving any reason with immediate effect by giving you a
written notice to your registered mail id and remove your profile from the
App/Web.
including but not limited to deterioration of service quality,
failure to complete required login hours, avoiding calls/chats, or working for
another astrology platform during the notice period. The whole earning will be
forfeited even if partial notice days/login time is served.
3.
14.3
No payment will be made to an an Astrologer and emotional wellness
councillor . and emotional wellness councellor serving his notice period till
the full and final settlement. Full and final settlement includes completion of
30 days’ notice period and completion of all other formalities of termination
as mentioned in clause 14.2. Any payment due to such an Astrologer and
emotional wellness councillor . and emotional wellness councellor till full
and final settlement will remain on hold.
4.
14.4
You agree that even after termination of this agreement, or during the
term of this agreement, you will not contact any Astro aakshar customers,
whether or not you had earlier consulted with them during the term of this
agreement. Astro aakshar may take legal action for any violation of this
clause.
5.
14.5
You understand that Astro aakshar uses its an Astrologer and emotional
wellness councillor . and emotional wellness councellor name, pics, video and
other information for promotional purposes, and such information will get
published in multiple pages of Astro aakshar web/app, it is not practical to
remove the videos/pictures from all locations and it may display even after the
end of term of this agreement.
15.0 FINE AND PENALTY
|
15.1
You will provide true and accurate information related to your
qualifications, expertise, skills, degrees, background, photograph and will
maintain and update all such information during the term of this Agreement to
keep it true. You will not present misleading names/qualifications/photographs/Videos.
Any information found to be
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misleading, illegal or wrong, a penalty of Rs. 11,000/- shall
be imposed and your profile shall be deactivated immediately without
informing you.
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15.2
You should treat the customer who contacts you through Astro
aakshar with respect. Any use of filthy language, threats, or similar
behavior will result in the cancellation of your Astro aakshar profile for a
minimum of0 hour contract (7) days and a penalty of Rs. 11000/- to reactivate
your profile. The parties have also
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agreed that the 7-days period might be prolonged till the
penalty is paid. You also agree that it is the discretion of the Astro
aakshar compliance team to decide what is disrespectful to the customer after
giving An Astrologer and emotional wellness councillor . and emotional
wellness councellor equal opportunity of being heard. You must maintain
proper decorum and answer all of the customer’s queries in a calm manner. You
undertake not to upload
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the customer’s personal information or display the reason or
purpose for seeking counsel from you anywhere on the internet or any other
platform. Any complaint received in this situation will result in your
profile being deactivated without warning.
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15.3 You agree not to disclose your real name/Full name/alias
name to any customer being assigned to you for consultation. You shall be
using only the display name provided to you by Astro aakshar for any
communication taking place at the platform either in the form of phone
consultation, review, comments, etc. Violation of this clause will attract
the deactivation of your profile without any warning issued and a fine of Rs.
11,000/- by the
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Compliance team at Astro aakshar. Furthermore, Astro aakshar
verified Badge shall be removed on violation from your profile.
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15.4 You must not share any personal information about
yourself, your friends, acquaintances, family members, or anybody else with
whom you may or
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may not be associated. Contact numbers, bank account numbers,
e-mail addresses, websites, personalized pages, blogs, and social media
profiles (including but not limited to Facebook, Wechat, Whatsapp, Telegram,
Messenger, SMS, and others) with any consumer seeking help are all examples
of personal information. You also do not induce customers for offline meetings.
A customer should also not share any such personal
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information and if the customer does it so, it is your
responsibly to report such matter to the company immediately and not to
contact customer. A
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penalty of Rs. 11,000/- INR will be imposed if this condition
is violated and the account will be temporarily deactivated. Furthermore,
Astro aakshar verified Badge shall be removed on violation from your profile.
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15.5 It is suggested that you offer the customer seeking help
easier solutions.
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Any advice directly related to any loss or danger of life,
whether animal or human, would be considered a gross violation of the terms
and conditions.
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A penalty of Rs. 1,00,000/- would be imposed for any
infringement of this condition and the account will be temporarily
deactivated. Furthermore,
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Astro aakshar verified Badge shall be removed on violation
from your profile.
15.6 You agree not to do anything that could harm Astro
aakshar’s reputation or interests, such as posting negative reviews on any
social media platform, disclosing the company’s policies to anyone, or making
any defamatory
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comments of any kind or nature about the Company, its employees,
officers, directors, agents, consultants, affiliates, and so on. You should
also not indulge in any such act, like giving negative comments/reviews,
which negatively impact other an Astrologer and emotional wellness councillor
. and emotional wellness councellor s working on the platform. You also
agree that you will not encourage, motivate, or convince any of your friends,
family members, clients, acquaintances, or anyone else to do the same. A
penalty of Rs. 11,000/- INR would be imposed for any infringement of this
condition.
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Furthermore, Astro aakshar verified Badge shall be removed on
violation from your profile.
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15.7 By registering with Astro aakshar, you promise not to
work or deliver your services on any competing platform that provides
identical services via the internet. You may not use a fictitious or alias
name while attempting to provide services (similar to those provided at Astro
aakshar) on any competitor
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platform via the internet. Violation of this clause will
attract the deactivation of your profile without any warning issued. A fine
of Rs. 11,000 may be imposed by the compliance team at Astro aakshar and all
your earning will be forfeited.
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15.8 The compliance team shall review each of the violations
mentioned in clause 15, on being found guilty, the penalties mentioned
therein shall be charged. To re-activate the Astro aakshar verified Badge Rs.
11,000/- shall be charged from the An Astrologer and emotional wellness
councillor . and emotional wellness councellor s. To recover the penalty
earning may be forfeited.
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15.9 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor agree that he will serve the promotional
calls in a cordial manner with the same passion and eagerness that he would
exhibit in any other paid call and treat all customers with respect.
Knowingly he will not cut/avoid any promotional/free call. A fine of Rs.
11,000 may be imposed by the compliance team at Astro aakshar on violation of
this clause. Furthermore, Astro aakshar verified Badge shall be removed on
violation from
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your profile.
15.10 An Astrologer and emotional wellness councillor . and
emotional wellness councellor
understandsthatbygivingmoretimetotheplatform,itincreases
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the chances for more call/chat count and leads to more income.
The platform encourages the An Astrologer and emotional wellness councillor
. and emotional wellness councellor to give a 0 hour contract hours in a
day and 0 hour contract
|
in a month. A fine of Rs. 11,000 may be imposed by the
compliance team at Astro aakshar on violation of this clause. Furthermore,
Astro aakshar verified Badge shall be removed and profile may be disabled on
violation.
15.11 Astro aakshar may at its sole discretion disable the
profile of an Astrologer and emotional wellness councillor . and emotional
wellness councellor permanently or temporarily without giving any notice.
Astro aakshar may also
update/modify or remove the features from an Astrologer and
emotional wellness councillor . and emotional wellness councellor profile at
its sole discretion without giving any reason thereof. In the event of any
conflict or
inconsistency with other provisions of this agreement, this
clause shall take precedence.
16.0 SEVERABILITY
16.1 The Parties agree that if any of the provisions of this
Terms shall be held to be illegal, invalid, or unenforceable by a court of
competent jurisdiction, the
other remaining provisions of this Terms shall remain in full
force and effect.
16.2 On such a clause being declared or determined as unlawful
or unenforceable, the same shall stand removed from this Terms while the other
Clauses shall have no adverse effect in the case of such clause being declared
as unlawful or unenforceable.
17.0 LIVE STREAMING
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17.1 Astro aakshar has provided a live streaming platform
wherein users and an Astrologer and emotional wellness councillor . and
emotional wellness councellor s can communicate with each other through
video. The An Astrologer and emotional wellness councillor . and emotional
wellness councellor agrees that Astro aakshar has only provided a platform
for communication and can in no way be held responsible for the content
generated on the platform and/or any act of malefice – text/video or audio
committed by any user on
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the platf orm and accepts no liability and responsibility f or
the same. Astro aakshar may at its sole discretion remove the access of live
streaming
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without giving any reason to the an Astrologer and emotional
wellness councillor . and emotional wellness councellor . An Astrologer and
emotional wellness councillor . and emotional wellness councellor s are
expected to use the live streaming platf orm in a prof essional way only to
resolve/communicate Astrology problems/contents. A penalty of Rs. 51,000/-
will be imposed if this condition is violated and the account will be
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permanently deactivated.
17.2 You are expected to livestream with your video switched
on and focused on your face for a majority of your live streaming duration.
Any violation of the same for more than 10 minutes a day will attract a
penalty of at least Rs
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1100 per day and access to the live streaming platform being
restricted for 10 days.
17.3 You must not share any personal information about
yourself, your friends, acquaintances, family members, or anybody else with
whom you may or
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may not be associated. Contact numbers, bank account numbers,
e-mail addresses, websites, personalized pages, blogs, and social media
profiles (including but not limited to Facebook, Wechat, Whatsapp, Telegram,
Messenger, SMS, and others) with any consumer seeking help are all examples
of personal information. You also do not induce customers for offline
meetings. A penalty of Rs. 11,000/- INR will be imposed if this condition is
violated and the account will be temporarily
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deactivated. Furthermore, Astro aakshar verified Badge shall
be removed on violation from your profile.
17.4 You agree not to do anything that could harm Astro
aakshar’s reputation or interests, such as posting negative reviews on any
social media platform, disclosing the company’s policies to anyone, or making
any defamatory
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comments of any kind or nature about the Company, its
employees, officers, directors, agents, consultants, affiliates, and so on. A
penalty of Rs. 11,000/- INR will be imposed if this condition is violated and
the account will be temporarily deactivated. Furthermore, Astro aakshar
verified Badge shall be removed on violation from your profile.
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17.5 You are not allowed to promote or encourage any other
astrology application or any an Astrologer and emotional wellness councillor
. and emotional wellness councellor working outside Astro aakshar on the
live streaming platform. A penalty of Rs. 11,000/- INR will be imposed if
this condition is violated
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and the account will be temporarily deactivated. Furthermore,
Astro aakshar verified Badge shall be removed on violation from your profile.
17.6 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that it requires good internet
connected to communicate over live streaming. Any continuous use of poor
network will
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lead to temporary deactivation of profile.
17.7 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that above conditions mentioned
for live streaming are in addition to conditions mentioned above in the
agreement. All other conditions are also applicable to the an Astrologer and
emotional wellness councillor . and emotional wellness councellor s wherever
it applies to the
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an Astrologer and emotional wellness councillor . and
emotional wellness councellor while performing the live streaming.
17.8 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor is expected to treat all users with courtesy
and professionalism. They should not decline service to any user seeking free
guidance during live sessions when the an Astrologer and emotional wellness
councillor . and emotional wellness councellor is not engaged in a paid
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call or consultation. Additionally, an Astrologer and
emotional wellness councillor . and emotional wellness councellor s must
refrain from making requests for donations in exchange for answers in the
live event caption or during live sessions. A penalty of Rs. 1100/- INR will
be imposed if this condition is violated and the account will be temporarily
deactivated. Furthermore, Astro aakshar verified Badge shall be removed on
violation from your profile.
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17.9 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor acknowledges that the Live platform
provides a space for direct communication with users through video streaming.
You are expected
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to conduct live sessions yourself, and no other person is
permitted to conduct live sessions on your behalf. Violation of this clause
may result in Astro aakshar permanently disabling your profile, and a penalty
of Rs. 11,000 may be imposed.
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comments of any kind or nature about the Company, its
employees, officers, directors, agents, consultants, affiliates, and so on. A
penalty of Rs. 11,000/- INR will be imposed if this condition is violated and
the account will be temporarily deactivated. Furthermore, Astro aakshar
verified Badge shall be removed on violation from your profile.
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17.5 You are not allowed to promote or encourage any other
astrology application or any an Astrologer and emotional wellness councillor
. and emotional wellness councellor working outside Astro aakshar on the
live streaming platform. A penalty of Rs. 11,000/- INR will be imposed if
this condition is violated
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and the account will be temporarily deactivated. Furthermore,
Astro aakshar verified Badge shall be removed on violation from your profile.
17.6 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that it requires good internet
connected to communicate over live streaming. Any continuous use of poor
network will
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lead to temporary deactivation of profile.
17.7 An Astrologer and emotional wellness councillor . and
emotional wellness councellor s understand that above conditions mentioned
for live streaming are in addition to conditions mentioned above in the
agreement. All other conditions are also applicable to the an Astrologer and
emotional wellness councillor . and emotional wellness councellor s wherever
it applies to the
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an Astrologer and emotional wellness councillor . and
emotional wellness councellor while performing the live streaming.
17.8 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor is expected to treat all users with
courtesy and professionalism. They should not decline service to any user
seeking free guidance during live sessions when the an Astrologer and
emotional wellness councillor . and emotional wellness councellor is not
engaged in a paid
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call or consultation. Additionally, an Astrologer and
emotional wellness councillor . and emotional wellness councellor s must
refrain from making requests for donations in exchange for answers in the
live event caption or during live sessions. A penalty of Rs. 1100/- INR will
be imposed if this condition is violated and the account will be temporarily
deactivated. Furthermore, Astro aakshar verified Badge shall be removed on
violation from your profile.
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17.9 The an Astrologer and emotional wellness councillor .
and emotional wellness councellor acknowledges that the Live platform
provides a space for direct communication with users through video streaming.
You are expected
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to conduct live sessions yourself, and no other person is
permitted to conduct live sessions on your behalf. Violation of this clause
may result in Astro aakshar permanently disabling your profile, and a penalty
of Rs. 11,000 may be imposed.
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